Find Your Property

Residential

Commercial

hamburger-background
Rent Payne and Co

Renting A Property

Learn what you can expect when you choose to rent a home with us.

Information for tenants

One week’s rent. This is to reserve a property.

Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

 

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.

Please Note: This will not be levied until the rent is more than 14 days in arrears.

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Please ask a member of staff if you have any questions about our fees.

 

  • Paying rent on time.
  • Keeping the unit clean and sanitary.
  • Keeping the property well aired warm and free from condensation.
  • Using gas, electrical, and plumbing fixtures properly.
  • Fixing or paying for repairs of items they or their guests damage.
  • Not removing anything from the structures or buildings that they have not put there and not allowing anyone else to do so, using the premises as a place to live with the rooms used for their intended purpose; for example, the living room is not a bedroom.
  • Tenants will receive the return of their security deposit within 14 days of vacating a unit subject to no disputes and TDS rules. They have a right to an itemised statement of any money withheld by the landlord.

When a tenant has provided a written request for repairs to the landlord, he/she has the right to a prompt response.

The Landlord agrees to fulfil his repairing obligations contained within Section 11 of the Landlord and Tenant Act 1985. These are quoted below;

  • To keep in repair the structure and exterior of the dwelling-house (including drains, gutters and external pipes);
  • To keep in repair and proper working order the installations in the dwelling-house for the supply of water, gas and electricity and for sanitation (including basins, sinks, baths and sanitary conveniences, but not other fixtures, fittings and appliances for making use of the supply of water, gas or electricity);
  • To keep in repair and proper working order the installations in the dwelling-house for space heating and heating water.

One week’s rent. This is to reserve a property.

Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

 

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.

Please Note: This will not be levied until the rent is more than 14 days in arrears.

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Please ask a member of staff if you have any questions about our fees.

 

  • Paying rent on time.
  • Keeping the unit clean and sanitary.
  • Keeping the property well aired warm and free from condensation.
  • Using gas, electrical, and plumbing fixtures properly.
  • Fixing or paying for repairs of items they or their guests damage.
  • Not removing anything from the structures or buildings that they have not put there and not allowing anyone else to do so, using the premises as a place to live with the rooms used for their intended purpose; for example, the living room is not a bedroom.
  • Tenants will receive the return of their security deposit within 14 days of vacating a unit subject to no disputes and TDS rules. They have a right to an itemised statement of any money withheld by the landlord.

When a tenant has provided a written request for repairs to the landlord, he/she has the right to a prompt response.

The Landlord agrees to fulfil his repairing obligations contained within Section 11 of the Landlord and Tenant Act 1985. These are quoted below;

  • To keep in repair the structure and exterior of the dwelling-house (including drains, gutters and external pipes);
  • To keep in repair and proper working order the installations in the dwelling-house for the supply of water, gas and electricity and for sanitation (including basins, sinks, baths and sanitary conveniences, but not other fixtures, fittings and appliances for making use of the supply of water, gas or electricity);
  • To keep in repair and proper working order the installations in the dwelling-house for space heating and heating water.
Renting A Property

Renting A Property

Tenant Fees

Download our tenant fees schedule to understand our process better, and to give you peace of mind.

View Fees

Explore properties to rent

View All Properties
Andra Banciu
I’ve had a great experience with this rental agency. The team has been helpful, professional and friendly. A special thank you to Leticia for her kindness and support, she’s been a pleasure to deal with and made everything feel easy. Highly recommend!
Sylwester Wójcik
Amazing team Leticia and Colin are super helpful!! That is a pure pleasure to cooperate with them
Khizer Afzal
I had a really positive experience with Imran at Payne & Co. He was professional, friendly, helpful and always kept me updated throughout the process. I really appreciated his patience, honesty and support from start to finish. It made what can normally be a stressful process much easier. I wo...
Mahdi Chowdhury
Imran at Payne&Co Ilford was professional, friendly, and extremely helpful. Excellent service, clear communication, and a genuinely smooth experience throughout.
Shabnam Hanif
We have had a easy and relaxed sale of our property with the team at Payne and co Ilford. A special thanks to Imran, who valued and also sold our house. Thank you all for making this a stress free process for us.
Halal Food Around The World
Had a great experience with Payne and Co. Imran from first visit has been great; I wanted to see the house for the second time and he was accommodating. Got the keys finally (after couple or hiccups) but Tom and Imran has been very supportive and undersold the issue, 100% recommended to everyone.
Shakeel Ahmed
I am very happy the service I received.Special thanks to Imran Hussain who arrange everything for me and I got my new home .
Kyle Tendy
Great local knowledge. Strong marketing. Excellent negotiation skills. Sold my property faster than expected. Would 100% use Estate Agents Ilford again.
Forida Hussain
Excellent service from Payne & Co Ilford. Imran was professional, helpful and communicated effectively throughout. He made selling our house smooth and stress-free! Highly recommend using them.
Salma Gcloud
Great service from Payne & Co Estate Agents. The team were professional, friendly, and kept me informed throughout the process. Huge thanks to Imran who made everything straightforward and stress-free. I would definitely recommend them to anyone looking for a reliable estate agent.
art-logo google-logo feefo-logo
Customer Reviews 5
Based on 364 reviews